Ledger.com/Start® | Getting started — Ledger Support

Introduction

Ledger.com/Start® is the official onboarding portal for setting up your Ledger hardware wallet. Whether you’re using a Ledger Nano S Plus or Ledger Nano X, this page guides you step-by-step through the secure configuration process and the installation of Ledger Live — the all-in-one software for managing and safeguarding your digital assets. Because hardware wallets are the most secure way to store cryptocurrency, following the correct setup process is essential to protecting your funds from online threats.
This guide explains how to begin using your Ledger device through Ledger.com/Start, activate Ledger Live, create or restore a wallet, and implement essential security best practices.

What Is Ledger.com/Start®?

Ledger.com/Start® is the official Ledger setup portal, designed to help new users securely initialize their device. The page includes access to:
Download links for Ledger Live (desktop & mobile)
Setup instructions for each Ledger model
Beginner safety guidelines
Crypto asset support information
Tutorials and troubleshooting assistance
⚠️ Important Warning: Always type the URL manually: https://ledger.com/start. Never click links from emails, ads, or messages, as phishing scams are common in crypto.

How to Get Started With Ledger Using Ledger.com/Start®

Step 1: Unbox and Inspect Your Device
Check that:
The box is sealed and untampered
No recovery phrase or seed phrase card is pre-filled (Ledger never provides a recovery phrase in advance)
If anything is suspicious, contact Ledger Support immediately.
Step 2: Go to Ledger.com/Start®
Using your computer or smartphone, open a browser and visit https://ledger.com/start. Select your device model from the list and follow the displayed instructions.
Step 3: Download and Install Ledger Live
Click Download Ledger Live for Windows, macOS, Linux, iOS, or Android. Install the application, then open it and choose Get Started.
Step 4: Set Up As New or Restore Wallet
Inside Ledger Live, choose:
Set up as new device — create a new crypto wallet
Restore from recovery phrase — if migrating from another Ledger or replacing a lost device
Step 5: Create Your Recovery Phrase
Your Ledger screen will generate a 24-word recovery phrase. Write it down on the provided Recovery Sheet in the exact order displayed. Never store it digitally or share it with anyone. Whoever has this phrase controls your funds.
Ledger will ask you to confirm the words to ensure accuracy.
Step 6: Choose a PIN Code
Set a secure PIN code to unlock your device. Memorize it and keep it separate from your recovery sheet.
Step 7: Connect Ledger to Ledger Live
Once paired, you can:
Install blockchain apps such as Bitcoin, Ethereum, or Solana
Add accounts to manage balances
Buy, sell, swap, and stake crypto
Send & receive assets through verified addresses

Security Best Practices

To maximize protection:
Keep your 24-word recovery phrase offline and private
Never enter your phrase into a computer or website
Always verify receiving addresses on the Ledger device screen
Download updates only from Ledger Live
Store your Ledger in a secure location
Ledger hardware wallets protect your private keys inside a certified Secure Element chip, making them immune to viruses and remote attacks.

Need Help?

Ledger Support offers live assistance, FAQs, and troubleshooting resources:
Visit Ledger.com/support
Check the Help Center and video tutorials
Contact support agents for technical guidance

Conclusion

Ledger.com/Start® is the safest and most reliable way to set up your Ledger hardware wallet and begin managing cryptocurrency securely. By completing the initial setup properly, storing your recovery phrase safely, and using Ledger Live for transactions, you gain full control of your digital assets with industry-leading protection.